Pro-focus, Employee-neglect | Lowe's Discussions

xd · 2026-04-07T14:15:00.000Z

Marvin wants us to be the "Pro" destination, but he won’t give us the staff to even help a regular homeowner find a lightbulb. I am the only one in Flooring and Plumbing today. It is a safety hazard and a customer service nightmare. They want the numbers of a specialty shop with the labor budget of a self-checkout kiosk.